28-02-2025 3:37 PM
Just won 2 auctions. I was the only bidder on both of them. On the 1st, I had the message "We’re determining the winner. Please refresh the page." for more than 30 minutes before, after several refreshes, ebay finally admitted I was the winner. On the 2nd it also took 35 minutes for ebay to admit I was the winner and allow me to pay. Why is this bit of ebay so appallingly stodgy? It is not that difficult if there is only one bidder!
28-02-2025 3:50 PM
It gets worse. These were 2 small Airfix kits. They each said in the listing "£3.55 Evri Tracked". Seller in ispwich, me in Sheffield. But ebay checkout asked £16 postage on the 1st and £15 on the 2nd, = £29 total postage! At least it didn't block my "Request Total"!!!!!
28-02-2025 3:59 PM
It never used to do this. No idea what the reasoning is for the delay. It is rather unsettling, & makes you think someone else must've managed to sneak in & win at the last second...😱
28-02-2025 6:00 PM - edited 28-02-2025 6:02 PM
@department28 wrote:
It never used to do this. No idea what the reasoning is for the delay. It is rather unsettling, & makes you think someone else must've managed to sneak in & win at the last second... 😱
I've also had some rather frustrating results with a few auctions recently. On one auction I registered my bid with just seconds to spare and the screen initially flashed up with a message saying "You're the high bidder", before suddenly refreshing with a message saying "You've been outbid", after which the page refreshed yet again. After the page had refreshed, having just informed me that I'd been outbid, it showed me a new page, with a message on the screen saying "Congratulations, you won the auction. View order details." I decided to check out the bidding history, incuding activating the "Show Automatic Bids" option, yet the only thing that could have explained the "You've been outbid" message was a last-minute bidder attempting - and failing - to beat my bid, the end result being that the second highest bidder ended up nudging up the amount that I paid by one increment, especially as there were no bid retractions registered on the bidding history. However, given the fact that I won the auction, why did eBay tell me that I'd been outbid when all that actually happened was that a rival bidder ended up pushing the amount up slightly, but had not actually succeedid in placing an amount greater than my highest bid?
Another instance in which eBay's auctions started playing up was when I won a separate auction, yet rather than doing what the site always used to do, where it would say "Congratulations, you won this auction" and then present you with a screen with a blue button with white text on it saying "Pay Now", on that occasion I didn't get a "Pay Now" button showing up on the page. On the first auction it appeared at the bottom of the screen under "Unpaid Items" and I was able to go to Checkout and pay for the item, whereas with the second auction the item I'd just won was nowhere to be seen. I eventually noticed that the basket icon had a red circle next to it, with a white number one on it. When I clicked on the basket it took me to Checkout and I was able to pay for the item, although it's far more confusing that the old method of making payment, whereby if you won the auction it would automatically throw up a blue "Pay Now" button on the screen. Why on Earth do eBay have to keep on changing things on this site, getting rid of things that worked perfectly fine and choosing to replace them with things that do not work as intended and make using the site a real ballache? 😠
28-02-2025 8:26 PM
If the item was listed with the correct postage, can only assume this was some sort of 'Simple Delivery' mix-up...
But 'Simple Delivery' is going to make everything so much easier for us, so what can possibly have gone wrong? 🤔
28-02-2025 8:35 PM
I had something very similar to your post description around 2 months ago. Spoke with CS, they told me it was a glitch in the basket, but I could get the correct price by buying it through my purchase history.
28-02-2025 10:59 PM
I've had this too tonight. I think I've won two auctions since I'm the only bidder but it's 'determining the winner' . Must be an ebay glitch. The items on not in my purchase history either.
01-03-2025 11:41 AM
I'm sure most of us have experienced a variety of bidding glitches - not always eBay's fault, like when you get an unresponsive page just as you're about to put in a last minute bid... 😠 but it would help if eBay would stop tinkering with the bid box arrangement... it feels like you can never be quite sure what sort of box is going to pop up, or where the current high bid is going to be displayed etc.
And it shouldn't be possible to be told 'You've been outbid' if you haven't... bidding can be nerve-jangling enough, without any extra frights...
I can't remember when this 'Determining the winner' business started, but it was quite a while ago. It would be interesting to know why eBay wants this delay, which has replaced the immediate, 'You've won, pay now', message, or whatever it used to say.
01-03-2025 11:44 AM
@kingshearer wrote:
I've had this too tonight. I think I've won two auctions since I'm the only bidder but it's 'determining the winner' . Must be an ebay glitch. The items on not in my purchase history either.
If you go back to your My eBay page, does the Basket icon in the top right hand corner have a red circle on it with a white number in the middle? If it does then click on the Basket icon. I had the same problem recently that you've just described but in my case, despite the fact that the item vanished without trace after I won the auction, I finally managed to find it again by clicking on the basket icon, which took me to the page that I needed to be on in order to make payment for the item that I'd just won.