Discussion

Unsolicited offers that eBay send me

eBay regularly send me unsolicited offers, sometimes for items that are in my watchlist, sometimes for items that I have only momentarily glanced at. The algorithm really annoys me in a number of ways. 1) You can’t delete offers that you are not inte...

eBay forcing car parts sellers to pay for return labels for 'change of mind'. This might be the end

I've seen some garbage in my 24 years on eBay but this might actually mean us removing all sub £50 itemsThey're FORCING us car parts sellers to pay for return labels for 'changed mind' or 'doesn't fit' from early June onwardsThis is to 'drive buyer t...

Product Feedback

I wish you could be able to search the feedback on individual products sold by sellers,rather than continuous scrolling trying to find feedback on what you are thinking of buying.Without this,untrustworthy take advantage.

Buy It Now listings, immediate payment and combined postage

Where do I start? There is a problem with eBay when a buyer uses BIN on a mobile phone app. I have checked my business policies and the Immediate Payment Required box is unchecked. However, if a buyer buys more than one item on BIN on their mobile ap...

Simple delivery buyer not refunded

Using simple delivery i posted the item on the 11th, item hasnt moved from an attempted delivery since the 14th. seller opened a request and got refunded by ebay using my wallet! Ebay has deniyed refunding me due to the parcel being in transit even t...

MC011

Hi All,I am hoping someone can help meI received a message and email from eBay saying about MC011 and my account payments has been put on holdThere were no instruction in the email or message explaining what I needed to doI have been on live chat mul...

Listings removed over the last 72hrs = NO SALES OVER THE LAST 72hrs

Been on ebay over 22 years & never sold anything with Lithium Batteries but over the last 72hrs....... 3 of my listings have been removed (one per day by ebay's AI ).....BUT this has tied in with ZERO SALES over the last 72hrs , what is going on ????...

Buyer lost an INR case but has now created a return request on the item they claim never arrived.

HIya, guys and gals. Had a buyer open an item not received case which they lost because the uploaded tracking showed delivery by Royal Mail with a picture of the postman standing at their front door. They have now opened a return request via Ebay wit...

Goodness - I won a not as described return as a seller. Buyer abroad.

I sold a low-value damaged item, clearly described and photographed as such. I sometimes do this because some regular buyers repair or replate silver-plated items. An overseas buyer opened a Not As Described return case and uploaded one photo — which...

Is eBay set up to favour the buyers? Can small sellers survive?

Hi all, I am fairly new to selling on eBay, only started in November last year. I had some issues with buyers claiming their new item wasn't received. After a few Google searches, I feel like it's really unsafe to sell on eBay but please correct me i...

Return to China, ebay label not wanted by seller.

hello I bought an expensive item, it did not work on my machine. (the seller and I, are unsure if it is a fault or incompatibility) I put "defective" in return request as it was the closest thing. I have uploaded photos, and a message in the return c...

HMRC have advised us that your seller account belongs to a trader based outside the UK

Has anyone else had this communication today regarding VAT collection? Obviously it's wrong, I am based in the UK, VAT registered in the UK. I am just wondering if this is another eBay miscommunication/misunderstanding/glitch or whether it's true, an...

Resolved! Combined Postage discounts for buyers

Hi there, Can you someone please advise me how to apply combined postage to my seller settings? For example, £2 for each additional item.I am a non-Business seller and use the mandatory Simple delivery system. Regards

Buyer requesting a full refund without return?

I sold an electric scooter recently, I received messages & photos from the buyer stating that it wouldn't charge. I sent him some info that I found online for him to try to get it charging, what happened most likely is that it wouldn't charge because...

Suspected counterfeit item

I bought a We Care Bear from a seller who is regstered in the UK. Then after the order and payment went through, there was a delay to the shipping which wasn't such a major issue as it wasn't a hurry. Then, when the tracking cam through on EVRI it sa...

eBay

Seller News: May 2026

We’re Coming to Nottingham!

Weekly Chat with the eBay Community Team

Community Mentor Programme

Browse the Community

Selling

Buying

Postage

Payments

Selling Tools

Technical Issues

eBay Ireland

eBay Mobile Apps

eBay Motors

eBay for Charity

Activity in Discussion