Question about creating postage policies.

I am trying to offer a choice of standard or tracked delivery in the Create a Poicy under the Business Policies section.

For the UK I can offer 2nd Class, Tracked and Special Delivery but for international orders there are not enough fields. I want to offer the choice of Untracked or Tracked to 4 different zones: EU, USA, Australia and Rest of the World. With the choice of 2 delivery methods for each zone that is a total of 8 fields but there are only 5 fields available. (See attached screenshot).

How can I get around this? I don't want to set the same price for tracked delivery for all world zones since Australia and USA  are much more expensive than Rest of the World and if I set the highest price for Aus/USA it will mean that Rest of the World will pay a lot more than they need to.

Hope someone can shed some light on this.

Thanks.

Message 1 of 7
See Most Recent
6 REPLIES 6

Question about creating postage policies.

EDIT:

I realise that the screenshot isn't the best example since prices are similar for Large Letter 100grm but for heavier items the prices vary a lot.

Message 2 of 7
See Most Recent

Question about creating postage policies.

I'd swipe that GSP button to on, and just let ebay deal with it, but a more serious answer is try and take a look at a RM postage leaflet to see if you can bracket them up into categories where the countries match up. 

e.g. most of europe, america, canada, SA (obviously if they do, then create a code that you know which countries that policy applies to)

 

You can safely overcharge  a bit for your shipping as the GSP do to cover some discrepancies also, but with GSP you only need to cover it to wiltshire if it goes pear shaped vs lost in some international mail centre 

Message 3 of 7
See Most Recent

Question about creating postage policies.

You need to utilise you postage package detail in your listings. This gives GSP the exact size and weight for working out exact shipping for that item.

I made the mistake of leaving that out customer ended up paying $25 in just shipping cost something i could send for under £5.

You also need to bracket your weights as someone has already suggested, up to 100g up to 750g up to 1kg up to 2kg and so on,

Then size so you will have a large letter and weight but as that is only upto 750g keep them all the same price make it so much easier then small parcel, medium parcel and so on.

The simpler you make the better you can have as many polices as you want so it can be really fine tuned for that exact item your sending if you like.

Message 4 of 7
See Most Recent

Question about creating postage policies.

You know I never thought about putting the item weight in the details to help with GSP.

I mean it's obvious now, but it never seemed to stop people buying stuff through it, even though the amount shown on my RM shipping page always raised my eyebrows a bit sometimes! 

Thank you for that! 

Message 5 of 7
See Most Recent

Question about creating postage policies.

It will always be dear but not eye popping dear. It is the weight and size they use to get it right, if not they guess so  it gets expensive because it end up in a bracket up, so large letter becomes a parcel under 30g becomes 1kg.

The way i see it the must have been happy paying what they did.

Message 6 of 7
See Most Recent

Question about creating postage policies.

The issue we have is that on a multi item listing, you can only choose one postage policy - so if some items could go by RM - no zonal surcharges, & larger heavier items are cheaper by courier - even with the surcharge -  if we switch the postage zones on - customers in off shore and northern areas will see a surcharge even if it goes by RM - if we switch it off - no one pays a surcharge..!

 

To make matters worse, zonal charges are per item - not consignment - so we can not allow items that go out in two parcels to be shipped to highlands etc as only one surcharge would be applied. They really need to get the postage policies and listing templates sorted.

 

Message 7 of 7
See Most Recent