Additional fees for amending a fixed price listing mid term?

I have today made some minor adjustments to existing fixed price listings.  All I have done is changed my internal shop category on various listings.  It would now appear that I am being charged for some of those minor amendments i.e. being treated as a new listing.  

 

I have used this months allocation of shop free listings so I would not have spotted this if I had made adjustments earlier in month. 

 

Has anyone else seen this and any comments/advice.  See attached screenshot

Message 1 of 9
See Most Recent
8 REPLIES 8

Additional fees for amending a fixed price listing mid term?

You have 2100 listings. You should be on the anchor shop and getting unlimited free listings anyway. 

Ass soon as you hit 1500 listings you should change to Anchor. Otherwise you're paying for listing fees on everything above at least 700 monthly listings and possibly 250 listings. 

Message 2 of 9
See Most Recent

Additional fees for amending a fixed price listing mid term?

You are wrong sorry.  (2100-1500 = 600 listings at £0.06  is £36 per month extra.  Featured shop is £77 per month, Anchor shop is £437 per month.....

 

Let me know if you can help with my original question

  

Message 3 of 9
See Most Recent

Additional fees for amending a fixed price listing mid term?

The OP is correct. I misremembered the figures. The actual figure is 8000 listings. 

 

My bad

Message 4 of 9
See Most Recent

Additional fees for amending a fixed price listing mid term?

Have you checked if any additional features are added to any of the listings?

Things like subtitle. eBay has a habit of adding free features which are only free for a while, then they start charging for them.

Or have you accidentally added a second eBay category to any listings?

 

Does it show which listings are being charged for?

Message 5 of 9
See Most Recent

Additional fees for amending a fixed price listing mid term?

A system fault that comes and goes over the years, genuinely years

 

Would hazard a guess if you did a bulk edit on all listings (do not complete the refresh just go through the process) you will find the same thing happens, a pile of 6p charges in the fees sections.

 

Dont have an answer, neither have CS who have told me it will be dealt with (credits not received)  and this little cracker of CSBS if you amend/edit a listing too often its the same as creating a new listing so hence the charge. Total made up twaddle. Along with its because youve used your listing allowance (When its clearly not the case) your not creating, just editing

 

Tried CS too many times without success in recent years, now I just monitor it, if you want to take it forward to CS suggest you do the bulk refresh filter out those with charges and get the item numbers to pass on to CS or note the item numbers when you come across them

 

I think, just my opinion, end listings/sell similar solves the problem but then theres the selling history issue, and as above it seems to come back from time to time

 

Just checked you jpeg and if its the same fault as I have had the quantity iof charges would concern me, thats 46 extra charges on an edit of 175 listings at 6p a go, the number was a lot higher that I ever had on 1500 listings

 

Would suggest to anyone editing listings always check to see if fees are applied before clicking the final button,

 

 

 

Message 6 of 9
See Most Recent

Additional fees for amending a fixed price listing mid term?

Update.

 

I have spoken to eBay who confirm that the matter is an eBay glitch and they have refunded me.  They have offered no explanation as to what the problem was or how to resolve it in the future.

 

As the previous message from fatbobfan refers, when you make any adjustments to existing listings I would recommend that you check if any additional fees have been applied particularily if you have used the bulk edit option.  I actually made around 500 changes to my listings in total and was charged £6.36 in new listing fees which based on a fee of £0.06 per item this related to 106 new listings. 

 

In the scheme of things these are modest potential additional fees but with eBay draining every drop of blood out of sellers, it is only fair and right to hold them to account no matter how small the error

Message 7 of 9
See Most Recent

Additional fees for amending a fixed price listing mid term?

£6.36 and your just one seller

 

All the 6p's across the platform will certainly add up,

 

Message 8 of 9
See Most Recent

Additional fees for amending a fixed price listing mid term?

I am sure, that as the CS team every Wednesday repeat at the Community Chat, "The system is working as exactly as planned" :

🙂

Message 9 of 9
See Most Recent
Got business selling related questions? Start here: