06-05-2025 5:23 PM
Seems eBay is now doing 'automated offers' for us - yesterday I found 88 on one account.
Tried to remove them, eBays advice re bulk edit doesn't work - the tabs mentions aren't there. Took nearly two hours to remove 25 manually. Didn't want to end the listings as we use all 1500 listings on that account, would cost over £30 to end and relist 88 items, and as I would bet the house I have never added automated offers, this is very likely to be a perpetual problem.
Decided to removed the 'best offer'. Job done!
Except that didn't work, removed on the listing but the automated offers are still in play! How mad it that - eventually worked out how to do it - some of these offers are set to stay in place until 2028!
Begs the question - why?
06-05-2025 5:32 PM
I've found that the reason this happens, is that if you regularly send out offers to your customers, then at some point, the automate offers button gets activated.
If you don't notice, then before you know it, you have 80 going out without your knowledge.
It's very annoying and wouldn't be so bad if you could just switch them off, but you have to go through every single listing and amend it.
07-05-2025 1:06 AM
There is a bulk edit - pleased to share it as it took hours and hours to find it - good job I was in the garden as the laptop would have gone out of the window long before I solved it.
Got to active listings - if you go across the line of tabs immediately above listing the 'offers' tab will show you if you have activated offers and you can get the list, but you have edit individually.
To bulk edit, go the the top row of tabs - overview, orders, listings etc. Go to marketing and on the drop down go to offers new - this brings you to the list of offers.
On the right hand side go to all offers, the drop down gives a choice, all, automated, not automated.
Now you can go into each offer and edit both automated offers and counter offers blue circles. Here is where the end date is also shown.
I edited the 60 odd remaining in ten minutes! But even ten minutes to reverse something I didn't want or ask for is not on. Much less the very long time it took to figure it all out.
Did you know that, if you send out offers, while those offers are 'live' for want of a better word, if another buyer puts the item onto their watch list, there is no notification to send them an offer. Spent a fair bit of time figuring that out today. Also, although eBay state in their help pages that the offer lasts for 24 hours, they seem to be locking the listings, so that it can't be changed- for many days! Which suggests that the listing is out of bounds for outgoing offers for some time.
07-05-2025 6:31 AM
I can’t remember when but it was changed to 96 hours sometime last year:
From the Sending Offers FAQ/Help pages
‘Offers will be sent to the 30 most recent interested buyers (for example, people watching your items or who have added your items to their basket). Each offer is valid for 96 hours or until the listing is sold, whichever comes first. With a single item listing, the first buyer to accept and successfully complete payment gets the deal. With a multiple quantity listing, buyers can continue to use the offer until all items in the listing are sold or the offer expires.’