Seller News: July 2025
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Forum Posts
just bought on eBay and I saw suddenly a “UK VAT added to price” for the first time is this correct
Hi, I just bought an item on eBay and I saw added to the final price before payment a "UK VAT added to price" to a value of 20%. I have never seen that before in more than 18 years on eBay. The seller is in UK and I am also in UK. Is this correct and...
Resolved! Marking an untracked item as delivered
Hi community,Does anyone know if buyers can mark an untracked item as DELIVERED?I received the item and also got a delivery confirmation email from the courier), and promptly left a review for the seller, but the item is still marked as DISPATCHED an...
Proof of age. Neither my husband nor I own a credit card
Neither my husband nor I own a credit card and I want to bid on some cutlery, but as that includes a knife I have been asked to prove my age using a credit card. Is there another way to prove my age? Thanks, Liz
last date for opening a case of non receipt
I bought an item from the US on 16th JUNE....the estimated arrival is 23rd June to 2nd July.... am I right in thinking I can open a case for non receipt 30 days after the 2nd July....or is that not correct and its 30 days after payment? can someone c...
Refund
I was offered a refund of 50% for heated rollers but have not received it
Seller had trouble getting stock, now won't respond to me
I bought some Pokémon Prismatic Evolutions Surprise Boxes back in January, and as many people know, scalpers made stock extremely limited in the TCG in the last year. So, I contacted the seller about my items not being dispatched yet, and they explai...
Resolved! Item cancelled - need info (new to selling EBAY - i just want to be sure of how things work)
Hi all. What I'm going to be asking about is probably really stupid, but I am very new to selling on EBAY and I just want to be sure of how things work. I listed an item (as I do with all my items) as "free postage" / me the "Seller Pays" for postage...
New other - returns?
If I buy a "new other" category item (kitchen appliance that requires installation to test) that is described as "untested" and "no returns" in the listing, can I return it if it doesn't work? Thanks.
Can't tracking an item sending by royal mail
Hello, I bought an item from a UK seller to send to Portugal. The problem is that despite being tracked by Royal Mail International, he sent me a photo of the shipment with a PB plus 6 numbers. He has no idea how I can track my order? What should I d...
Bulk promoted listings now include auction listings ?
Had a couple of auction listings sell that were subject to a promoted listing fee, thats new to me. We promote all using the rule based option and upto now auction listings were excluded, looking at the rules I cannot see a way of excluding them? Our...
Seller made a mistake in listing, asked to cancel but he decides to send it anyway
I bought a Cintiq, and in the description it states touch and pen support. Now I paid, but I wanted to ask the seller beforehand just to make sure it had touch features. He replied back saying it didn't and was relying on the eBay description for the...
Resolved! Postage related issue
Hi The seller has received the attached message asking me the buyer to contact customer services. Neither of us understand why ?
VAT invoice for the VAT charged on eBay's buyer protection fees?
Hello, we are VAT registered and recently bought an item from a private seller, eBay have added the buyer protection fees as expected.I'm now doing the bookkeeping and need an invoice for the VAT that eBay have charged us for VAT. Where / How can I g...
Proving my age without a credit card!
I see others have already asked this question (“I do not have a credit card, is there any other way to prove my age to eBay?”), but received little relevant response, with all manner of ‘real world’ suggestions (from joining porn sites, to showing yo...
Uk buyers now not allowed to buy from America!
Has any other UK buyer had this problem? I'm absolutely disgusted with eBay for ever implementing it. It's so discriminating and weird. Basically if you're in the UK, you are now no longer allowed to buy from any seller in America, no matter how hard...
