Buying

VAT invoice for the VAT charged on eBay's buyer protection fees?

Hello, we are VAT registered and recently bought an item from a private seller, eBay have added the buyer protection fees as expected.I'm now doing the bookkeeping and need an invoice for the VAT that eBay have charged us for VAT. Where / How can I g...

Replacement item not what expected

I have been dealing with uk-fonedeals after purchasing a Samsung A55 5G, in Navy with 256Gb of internal storage. first defect the phone lost any connection to any mobile networks. second defect, phone would constantly go into boot-up, third time the ...

Evri yet again

So, only one of seven deliveries have arrived, even when sent to collection point, one was left outside the main door on a large street in the rain, and was stolen, extremely hard to contact them, template responses and no follow ups despite promises...

Buyer Protection Fees who pays them?

I know there are lots of discussions about the new Buyer Protection Fees and no selling fees for private sellers. I am a private seller, so am happy to sell with no fees. But, BIG BUT! I am having the buyer protection Fee removed from my sale!. So I ...

How to set click and collect as an option on a buy-it-now item

Hello. I'm trying to set up a buy-it-now listing with eBay click and collect as an option, but I can't get the system to display the click and collect option. I've opted into click and collect on the account settings menu, but it's not coming up in m...

New 'improved ' ebay is awful!

One thing I learned ( and taught!) in my long career in senior sales and marketing directorships and teaching posts is, 'If you change a format make sure it's an improvement on what you already have', simple but true. I just can't believe that ebay h...

hedge trimmer you’ll need to verify your age ? & need a credit card ? but not a UK requirement ??

trying to by a hedge trimmer buy ebay says ,,In the UK, bladed items can be sold and delivered only to customers aged 18 or older. As such, you’ll need to verify your age. You may also need to confirm your age upon delivery. For more details, see our...

Resolved! What time is eBay live support available?

I went to https://ebay.co.uk/help and asked to speak to a human being.The robot gave me a message that "Sorry, live support's currently unavailable." and It gave no indication of what times it is available. I asked it several times "What are the open...

No more bids allowed

I have been bidding for a painting. eBay has now stopped my bids as I have had too many. The painting is still for sale after 6 months. I cannot start bidding for this item again, can anyone help?

neutral feedback for seller failing to apear

High 5 all, recently my purchace was delivered to my chosen evri locker. The issue is that the email and tracking said that the item was ready for collection on Wednesday, when I went to the evri parcel shop the next day there wa no record of the ite...

Is ok to leave neutral or negative feedback for seller who lost item?

I bought an item from a seller who's only been on eBay for 2 weeks. The item is quite rare and was much cheaper than what it is worth/usually sells for, I did think it seemed a little to good to be true but they have 3 positive ratings in the 2 weeks...

Janet Anthony

I ordered a charger from China for my hand held vacuum cleaner but the charger which arrived was clearly the wrong model . I would like a refund from the company as it is not possible to return the article. I would like a refund.

Report item deprecated, 3 dots or question mark non existant on desktop.

On desktop, when I click "report item" (half way down on the right of the listing), it says "This feature is no longer supported. To submit a report, go back to the item, tap the three dot icon, select "Help & Report" and then "Submit report." Or, ta...

Evri Non Delivery - cannot get Ebay to refund

I purchased an item which had an estimated delivery date of 11-16th June. The seller sent it via Evri, using the Ebay link. The tracking showed it moving along the system to my local depot, then was delayed due to it's size meaning it needed a 'speci...

Item has no adapter plug

Hi. I have bought a smart speaker described as "unit only". I assumed this meant it no longer had its box/packaging. Turns out it has no plug or adapter, so is useless to me. Seller is saying it clearly means they were only selling the item. So I now...

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Forum Posts

VAT invoice for the VAT charged on eBay's buyer protection fees?

Replacement item not what expected

Evri yet again

Buyer Protection Fees who pays them?

How to set click and collect as an option on a buy-it-now item

New 'improved ' ebay is awful!

hedge trimmer you’ll need to verify your age ? & need a credit card ? but not a UK requirement ??

Resolved! What time is eBay live support available?

No more bids allowed

neutral feedback for seller failing to apear

Is ok to leave neutral or negative feedback for seller who lost item?

Janet Anthony

Report item deprecated, 3 dots or question mark non existant on desktop.

Evri Non Delivery - cannot get Ebay to refund

Item has no adapter plug

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LibreOffice

Another issue with Simple Delivery.