the case:

The items arrived in significantly worse condition than described. Multiple items are damaged, including holes, bobbling and strong odours. I reported the issues immediately after delivery and provided photographs.

I deny the seller’s accusations that images were altered or AI-generated. The photos accurately show the condition the items arrived in.

As the items are not as described and are not in acceptable condition, I am requesting a return and refund under eBay’s Money Back Guarantee.

seller refusing to accept a return