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11-04-2026 10:39 PM
Hi everyone - Thanks in advance for any comments.
I sold an old mirror to an American buyer. It went GSP. Buyer asked and received a reduction in the price prior to sale.
I packed well and sent it away.
Buyer got in touch to ask me about the mirror. I told her what I knew as it was a relatives but that I didn't know the exact age.
She got back wanting a partial refund as she said it was in too good condition to be original. Never had this complaint about an item being in too good condition before. She said the photos were too dark in the listing to see how good the condition was and she thinks the frame is made of rubber. It is nuts but I have to deal with this lady.
She's now saying it's too heavy to be original - just crazy stuff.
I asked her if she wishes to raise an Item Not As Described Case with Ebay. She hasn't answered that but asked if I would accept a return and full refund. I don't do overseas returns.
It is quite depressing as I feel there's veiled threats in her emails.
HELP!!!!
Solved! Go to Solution.
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Issue with Buyer
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Postage
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Returns