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07-08-2025 10:11 AM
Most of my sales now are small letter. Only 2 have been 'forced' into Simple Delivery, where the buyer pays more for 'delivery' than the item cost, so most of my profit taken by Ebay. So anyway I stick the £2.70 label on to a small envelope, expecting a Recipt from PO showing tracking number. My PO says that a glitch (on Ebay or Horizon) prevents printing of the tracking number on the receipt for a small letter, but it does work on a Large letter.
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14-08-2025 3:02 PM
Hi, Same here regarding postage, ebay are peddling their own preference. Only work around I have found, which you are using is to add postage to item price and offer free postage in the listing.
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14-08-2025 6:09 PM
@snavenairb Doesn't work. Tried the free postage for a letter-sized item, weighing less than 50g, so effectively *should* have cost just 85p postage, but ebay still charged me more than a large letter at £2.70 with their 'prepaid label'. Daylight robbery.
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14-08-2025 6:38 PM
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14-08-2025 9:39 PM
But the tracking number is on your order, so you can check on it that way.
If you organise the (free) Royal Mail collection you don't get a receipt.
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15-08-2025 1:45 AM
Thanks, @trevdbowler, but tried this and there was no option to set a size, other than the Large Letter up to 1kg, and small and medium parcels with SD.
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15-08-2025 9:41 AM
My workarounds may well still work for the small items as well - as everything changes from one day to the next I cannot guarantee it though - original https://community.ebay.co.uk/t5/Seller-Central/how-do-you-list-anything-bigger-than-61cm/m-p/7882486... - updated version https://community.ebay.co.uk/t5/Seller-Central/How-do-you-list-anything-bigger-than-61cm-Part-two/m-...
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15-08-2025 2:34 PM
I'm not a business seller, so perhaps that's why it doesn't work for me.
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15-08-2025 3:40 PM
Simple Delivery is not for business sellers only private
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15-08-2025 4:35 PM
Nothing to do with being a business seller - they do not use simpleton delivery. Whichever workaround you use you have to follow it exactly. Don't do anything different or think that you can leave a step out, people who do this turn around and say that it doesn't work!
That said - the latest workaround seems to be falling down this last couple of days - ebay appears to be fiddling about in the background. ( I can't keep up with what they are doing! )
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15-08-2025 5:22 PM
If I do not get my buyers names upfront I am in the eBay make it region.
Cheap travel cheap prices slow delivery
To get hold of some sense I have done free post on my high value items with
ebay saying seller will pay that no seller is doing free post so eBay back
off . but the smaller items eBay is taking more than it needs. Buyer
chooses label nope eBay does and keeps the change
I can still use Royal Mail but even that price is cut with eBay again
keeping the change.
A 48 hr delivery is now 3
No matter what we say and do we can not beat the eBay’s big brother
computer
The only bonus eBay pays out quicker saying we are helping the small
sellers . Big or small eBay looks after number one . Dreadful in every word
and completely out of order in everything they say and do
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19-08-2025 10:57 PM
Another option is list them on another site, i dont know Shpock, create a stupid buy it now for £1000 and give the other site item details without link. Any serious buyer would follow
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20-08-2025 5:06 PM
when will ebay come to its senses and know that do not fix it, when it is not broken. Put the postal back to normal bet it has something to do with Keir Starzmer 😎
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21-08-2025 10:54 AM
If you want tracked postage then SD is now (it wasn't to start with) is cheaper than Royal Mail for small parcel (to 2p more for large letter) and you can get free collection and label.
I used tracked 48 large letter during the Christmas period for items as low as 4.00 and they still sold.
But large letter untracked is of course better value.
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27-08-2025 2:43 PM
Not sure if anyone has tried this.... Set the price initially to below £10 and other postage options are available. Choose your option, then go back and set the correct price.
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27-08-2025 3:42 PM
as soon as you change the price the postage changes. But if you want to sell under £10 it seems possible to choose postage of any price.
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01-09-2025 5:03 PM
we dont want to use Simple delivery so tell us how to get out of that
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01-09-2025 5:06 PM
Sent from Samsung Mobile on O2
Sent from Outlook for Android<>
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01-09-2025 5:14 PM
you cannot edit the tracking now at 1st September, so I have told the buyer my tracking number, but it does not show in the listing, and I have now requested a refund for postage to ebay, said to take 14 days if they agree, so it is a risk they might not agree, and I do not like that my orders now do not reflect the correct tracking number. This is nuts. Ebay are just making money out of us, they say it is to simplfy things, yes, cash into their pockets
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01-09-2025 5:15 PM
stitched up like a kipper . we can choose who we would like evri Royal Mail
tick the box
.eBay has no control over £850 and the weight that we can do but how many
items at that price not many cover that is that.
We have no choice over anything we only know the buyers address when we
down load the label then eBay takes the postage discount and are items are
handed over to the donkey post
What has eBay done they have ruined everything and if they sink they only
have themselves to blame