Having a bit of a nightmare with trying to return an item.
I bought a tp-link router that was faulty and had to escalate to Ebay, thankfully they found in my favour. I packaged the item and sent it back but yesterday morning, Royal Mail report that it is being returned to me as the person it was being sent to no longer lives at the address which I find rather convenient.
The problem I have now is that I'm away from home for 3 months and it was originally sent as a click and collect so I'm not sure where it will be returned to!
Also, when I go into the help section on Ebay desktop, the return isn't showing at all, not even as a closed case so I don't know how I'm supposed to get help