25-04-2024 5:36 PM
25-04-2024 5:47 PM
When you finalise the transaction you mark it as paid and dispatched, just as if it was posted, dispatched is eBay's wording for a collected item.
If your buyer has paid you can just refund them the postage paid in cash, when they come to collect the item.
25-04-2024 6:31 PM - edited 25-04-2024 6:32 PM
If buyer has paid, refund through ebay, it may not be much but you wiill see that ebay refunds the selling fee relating to the amount refunded.
For example postage say £4, when you refund you will only pay approx £3.48, with ebay refunding the 52p.
If buyer has not paid yet or is paying in cash, send an amended invoice, with postage showing as £0.00