Discover links to key eBay features in one handy place, to help you run, grow and protect your business.
eBay essentials
eBay Academy - our online learning platform with different levels of courses to help you grow your brand. It’s an excellent training resource for any new staff working in your business.
Selling Customer Service - find answers to your selling and account questions, or contact us for more help.
Time Away settings - if you need to take a break from eBay and won't be able to process your sales as normal, you can schedule some Time Away.
Royal Mail strikes - the latest updates from eBay, steps you can take to minimise the impact on your business, and information about seller protections.
Seller Centre - essential information and advice about running and growing your eBay business.
Selling (Seller Centre)
eBay business account - important information about registering and managing your eBay business account.
Product research with Terapeak - find more products, list more effectively, and optimise your inventory with eBay’s exclusive insights tools.
Getting paid - everything you need to know about getting paid and managing your finances on eBay.
Seller fees - to deliver benefits such as eBay’s marketing and advertising tools, seller protection and our customer support team, we charge a fee based on your success: you pay only when you sell.
Customer service essentials - customer service tips to help you build relationships with buyers and encourage them to return to your business.
Listings (Seller Centre)
Create great listings - useful information to help you categorise, describe and photograph your products to boost sales.
Make your listings stand out - everything you need to know about item specifics and optimising search ranking for your listings.
Tips for listing pros - learn about our selection of advanced listing features that can help you get more visibility for your listings.
Managing your listings - tools to help you manage, optimise and improve your listings and campaign performance.
Growth (Seller Centre)
Promoted Listings - help your items stand out and reach more buyers with eBay’s advertising service.
Promotions - learn more about multi-buy, coded coupons, sales event + markdown, offer to buyers, and more.
eBay Shops - a shopping destination where buyers can learn about you and your business, and browse your items.
Service providers - explore the third parties that can help you with listing management and optimisation, Promoted Listings, and more.
Capital for eBay Business Sellers - learn more about flexible financing to help grow your business, in partnership with YouLend.
Protection (Seller Centre)
Seller standards and metrics - learn about seller standards, the metrics that influence them, and advice on how to enhance standard levels.
Seller protection - overview of the ways we protect sellers from abusive buyer behaviour and events outside your control.
Enhanced seller protections - learn about features like the ability to issue partial refunds and credit for false “not as described” claims.
How to ask for negative Feedback to be removed - everything you need to know about viewing and responding to Feedback left by buyers.
How to appeal a defect - if a defect isn't removed automatically, you may be able to appeal, depending on the circumstances.
Postage (Seller Centre)
Postage made easy - understanding postage rates and the power of fast and clear delivery dates.
Global Shipping Programme (GSP) - how to extend your business to a global audience.
eBay fulfilment by Orange Connex - offer an exceptional fulfilment service to your customers.
Seller managed services - go above and beyond for customers with room of choice delivery, assembly, and old item removal.
Seller events
eBay Business Roadshow - an investment programme made up of local UK events to help sellers start, scale and network with other businesses.
Seller updates and communications
eBay for Business UK Facebook - see updates from eBay and direct message the Community team.
eBay for Business UK YouTube - see all the latest advice and short video tutorials from eBay.
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Your eBay Team.
