Dear Seller(s)
Deliveries to some parts of the UK are potentially experiencing delays caused by severe weather and COVID related challenges on carriers including higher levels of self-isolation.
We are automatically extending estimated delivery dates as necessary to give buyers a more reasonable expectation of when their items will arrive in affected areas based on information provided by carriers and the Met Office until further notice. We recommend that you don’t extend your handling time. Our extended estimates should give you enough buffer, and additional handling days could lead to the appearance of your items being delivered slower than they actually are.
We want you to feel safe in the knowledge that we actively manage any challenges in the delivery network on a constant basis and apply extensions to buyer facing delivery estimates where necessary. We’ll continue to work closely with carriers and delivery partners to identify further impacts.
As always, thank you for selling on eBay.
Your eBay Team
