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Seller Update: January 2025

We’re kicking off 2025 with some important enhancements and updates.

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Open every Wednesday from 2pm-3pm

Buyer Protection, Pokémon Day, VAT invoices & other launches landing this February

As we wave goodbye to January, I wanted to update you on exciting changes coming in February.

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Sellers refusing to ship to Norther Irela

This has to stop, full stop! A note to Ebay..... apart from this whole Brexit faf.... please admend listings espically from Mainland UK to force sellers accept to ship to Northern Ireland as I see absolutely no reason why they shoud'nt. All, and I me...

UK to EU custom tax

The custom charge rules stipulate that items below €150 from UK to EU you do not have to pay custom charges. But I am seeing items for less than that say 20 having custom charges. This needs to be resolved See link from Irish government website for r...

Returns

I sold a pair of boots and the buyer got a refund but they won’t return my item or answer messages

Email address needed for Offline Appeals Dept

I'm in the UK. My account was taken over by a hacker Feb last year. After lots of calls to Customer service Agents, I got it back, but with the negative balance that the Hacker fruadulantly caused.With many further calls to Ebay Agents, who promised ...

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Location

How can I search for Goods located in Northern Ireland? My current options include Ireland and UK. But Northern Ireland is not listed as an option. It appears to be included for Post. Tax and Duty purposes as part of 'mainland' UK, which has totally ...

EU VAT reverse charge

I have an EU VAT registered company. I can't find where I can enter my VAT number so I can get an EU invoice (with VAT reverse charge). Such a simple thing - every other site has that. For years I'm not able to purchase from ebay because of VAT

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