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11-12-2025 2:40 PM
@jimthing wrote:
Issue: QR Codes not being issued for Simple Delivery Royal Mail collection bookings!
Thread:
https://community.ebay.co.uk/t5/Seller-Central/Royal-Mail-collection-vs-QR-code/m-p/7969447
I regularly try to use the RM free collection option on Ebay, but for at least half the time the RM postie fails to collect the item.
The problem is... Sellers do not and cannot get a QR code from Ebay for these items booked for collection, in order to be able to PRINT IN STORE any uncollected parcels at their nearest Post Office – for them to print the label!
The only option on Ebay is to print the label yourself as a seller, as Ebay are failing to add the QR Code to these RM Simple Delivery collections.
Around half my RM collections fail to take place(!), meaning I'm forced to run out the door at 4pm to take the items to my nearest Post Office branch to get them in the post. Can this please be fixed so these Simple Delivery RM collection items give sellers the option to actually PRINT IN STORE the label for collections that failed to take place by actually supplying a QR Code for them.
This is a major omission to the SD label's system, that's been an issue for months now since SD began.
Hi @jimthing
Thanks for the above, Ill pass this over to the SD to review.
Thanks,
Dave