@pegr-834437 wrote:
Hi Dave,
Can you please get an answer as to if they take handling time (as set by the seller) or historic data of handling time as it isnt possible take into consideration both as then the starting points would be different for both.
Also if they take historic data of handling time into consideration why is there even a handling time feature as if I change mine to 5 days the EDD doesnt change which leads me back to the first question as they clearly dont take it into consideration even though they claim to.
Hi @pegr-834437
It does take your past delivery performance on aspects you control (e.g., dispatch speed) into consideration as one of a number of factors.
You can find out more on it here.
Thanks,
Dave
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