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15-10-2025 2:39 PM
@drgwalker wrote:
I have an order going to Canada. Alas, there is currently no courier or postal service due to Canada Post being on strike. How do I avoid a late dispatch strike? The buyer is happy to wait until everything is resolved but that doesn't help my dispatch metric.
Hi @drgwalker
If the order has a delivery date between 11 September and 10 October 2025 you will be protected for any late delivery defect etc the full details of protections can be found here.
If its outside of the timeframe for the protection the buyer could request you cancel the order and you can relist it for them at a later date.
Thanks,
Dave
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