I just wanted to post regarding problems with acceptance of over size Simple Delivery parcels at Post Office branches.

 

I mentioned before that the labels that the Post Office are printing from your emailed QR codes display a size and weight on them and that Post Office staff are naturally checking that the parcel is within these limits. Here is someone reporting the Post Office turning away a parcel where the parcel was bigger than the label suggested it should be.

https://community.ebay.co.uk/t5/Seller-Central/Item-not-saying-sent-as-I-didn-t-print-qr-code/m-p/78...

(To be clear the labels printed from QR codes are just standard Royal Mail postage labels and do not show 'ebay simple delivery' or 'Marketplace Seller' on them)

 

On the other hand the labels that you send out by email to print at home do not display a size or weight (just 'ebay simple delivery' / 'Marketplace seller') but when I dropped a parcel off this week the staff member checked that it went through the Large Letter slot. I asked why and he said that when he scans the label it shows the size format on his screen. We understand that the Post Office are supposed to accept the parcels regardless but this would be a lot more straightforward if the label did not show a size or weight format when scanned.