I would like to point out I am taking about promotions not impressions.

I understand the agreement but surely eBay also has a responsibility to let us know about technical issues that directly affect money we poor into eBay when the money we are putting is, is optional and not manditory, as I said during this period we have had meetings with the marketing team in regards to promotions and had not been told there is a global issues, until last week we checked the forums and found this to be a known issue. We have also been told by various other staff members at eBay they are aware of this global issue, but will only tell you that AFTER you say you are aware. 

Where is eBay's responbility in all of this? our sales are down at our busiest time of year, our main source of income is from ebay...I guess it's time to look at other platforms at this point.