We've been having issues with the promotions which we understand is a known issue as there is currently a test which is finishing on the 7th, however, we had promos running throughout the month and even a phone call from the marketing team to go over the best way to suceed with promotions, however, at no point were we made aware that there was a global issue until last week when we looked on the forums (still not communitcation on eBay's side to let us know they were having issues) and at that point we had spent 3k+ on promotions, whats happening with compensation for this? As our sales have dropped to almost 0 and our selling cost at one point was 57% of our sales. This is not good enough for sellers who are doing everything eBay ask of us.