@ukhaberdashery wrote:
  
A while back I posted on the technicle issue boards that messages were going astray in this thread
I was told it was going to be passed onto the department that deals with it but 2 months lated the issue still persists.
Messages are sometimes taking a day to get to me (if at all) and they are being omitted from the two way converstion messages that ebay have rolled out recently.
I am attaching screenshots of the message roll that shows the weird conversation I had with a buyer and a screenshot of the day after when the missing messages just appeared in my messages.
This delay/omission meant items were sent out that were not necessary and the buyer is now going to have to return them because of this issue as his messages did not reach me till 24 hours later....which like i say has been going on for more than 2 months.
This was escalated to be reviewed at the time, Ill chase up the report to see what happened after this chat.
Ill get back to you with ASAP with an update.
Thanks,
Dave
