Many thanks for the update. I have emailed the CEO however unfortunately I have not received any update from customer service. This is really very poor on behalf of Ebay to delay Customer payouts in a manner that they are doing without any real reason behind it.

Oh please reflect what you have just said!

Do you believe one of the behemoths , one of the biggest  online marketplace Companies,  would exist if what you purported to happen was true... eBay keeps money, ' steals it'   and the seller has to pay compensation !

Are you a regular seller ,  or one who sells now and then with big breaks ? 

This sends red flags to eBay as sudden selling activity could mean a hijacked account,  so money is placed on hold  until they are satisfied the item is received,  and the real owner of the account has returned to sell.

It's a good security measure, nothing has been stolen !

@midnightprowi 

Thanks for supporting eBay. Why would they allow a seller to use their money to make eBay purchases but not allow it to be transferred to bank account. With no timeframe no SLA. This is really poor of one of the biggest platforms in the world. 

 The money is not transferred to the member's bank account automatically,    this has to be withdrawn manually.

If you wish to know how to proceed,  and withdraw a payment from a sale,  please come back and ask.

@supercars74  

Not sure if you have followed my message. I have transferred the money from my Ebay account to my normal bank account that I use with Ebay. There is no timeframe as to when that money will be transferred. I’ve called them several times they don’t have an SLA. Their terms and conditions are not clear and all they’re saying is to wait. In 2026 taking days and days for a small amount of money to be transferred is just unacceptable.

I would expect keeping people's money for a long time from untrustworthy companies, not ebay. The changes are bad. They didn't hold on to people's money before. Yeah right, so an account that I've had for years and sold now and again for years with the same bank account, is suddenly seen as an excuse to not give me my money for products I sold? They must have some kind of new graduate with lots of rubbish new ideas making decisions. 

Exactly doesn’t make sense at all. I am an occasional seller. I buy  more than the few items I have sold over the course of the last 15 years. After selling two items I’m still waiting for my money that I transferred from my Ebay account to my bank account on 16th of April. All excuses no SLA no timeframe no link to terms and conditions. The only feedback is we don’t have feedback!