Hi, I've been on eBay for around 17 years on and off. I had a really good shop was selling quite a lot but some bad information given by customer support led me to lose my shop. All my listings started ending.

I'm now trying to build another shop, I am a business and have a basic shop to begin with, but I'm struggling to get sales. I realised recently my handmade items were in the wrong section, my fault ,so I'm changing that.

But just wondering if anyone can give me any advice on my listings, maybe I'm doing something wrong?

I'm promoting at 2%, should I be promoting at the suggested eBay amount of 12%? or another figure?

Should I drop my prices to start getting sales so I can build some traction on my shop and reviews, hopefully? I know sellers have done this on Amazon but I need to get my eBay shop working for me.

Any ideas, please?