Seller Removed

niccithom.89_5
Member

‎24-04-2026 3:27 PM

Please help, purchased an electric scooter in October for Christmas, the scooter has developed a fault. Contacted the manufacturer and warranty is void due to not being licensed to sell on eBay. The transaction no longer shows on my account so can’t raise a dispute, can’t find how to contact someone on eBay. PayPal won’t do anything and the bank don’t want to know. Can anyone please advise what we can do

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tobiasd4
Experienced Mentor

‎24-04-2026 3:35 PM

Ebay MBG is only for 30 days, so they won't help.

If it was UK business seller and they are still trading  contact citizens advice. 

john1297576
Pro Mentor

‎24-04-2026 5:47 PM - edited ‎24-04-2026 5:48 PM

Of course any purchase shows in your purchases for 7 years, but you do have to use the drop down menu to change the period. Seller cannot remove!!

The reason you cannot raise a dispute is because you are over the 30 days.

 

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