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13-04-2026 3:30 PM
Yes, but the buyer can only request a cancellation. You still have to issue one. You can do that on your orders page - click on the dropdown menu arrow alongside the item and select Cancel order > Buyer asked to cancel. If they've paid a refund will be issued in the process. Then relist for them to buy again.
Also see "Proof of collection" on here:
https://www.ebay.co.uk/help/selling/posting-items/setting-postage-options/local-collection?id=4181