@mikeoffer wrote:
Your answer was simple, clear and concise. And my reply is "Who would have known."
You are a private seller and you use Simple Delivery.
This was always a 'Simple Delivery' issue rather than being related to the Money Back Guarantee.
If you plan to continue selling, you need to familiarise youself with the details of Simple Delivery.
Follow the links and read the FAQs:
https://www.ebay.co.uk/help/selling/posting-items/setting-postage-options/simple-delivery?id=5575&st...
"There are two ways to be fooled. One is to believe what isn't true; the other is to refuse to believe what is true.”
Søren Kierkegaard, Danish philosopher (1813 - 1855)
