Hi, I have a problem with a buyer that purchased a brand new Nintendo Switch 2 with game and Nintendo 12 month passes. Everything was brand new and unopened when sent to buyer, I also have the receipt of the item. Buyer has demanded I refund £70 as the 12 month passes have been redeemed. This is most certainly not the case, Ebay listing photo shows everything is sealed and on his photo you can see the code was removed from the package. I have contacted Nintendo to see whether they can give me a date when codes were activated? I've a horrible feeling that ebay will take buyers side. Where do I stand as a seller? He has obviously tried to pull a fast one?