HI all

Just a warning about using royal mail parcel mailboxes. I posted an item recently in a new parcel mailbox, with proof posting. The item got lost and tracking failed. When I spoke to Royal Mail they said they wouldnt deal with me because Ebay organised the simple delivery and are therefore the client. Ebay refunded the buyer from my own funds. I had to appeal the decision to then get my money back, and you may have to also.