Hi Fellow Sellers

I need to rant and vent a real frustration here...

I get that as business sellers we are bound by not only Ebay rules but also by the Consumer Rights Act. I get it, it's the law and we have to abide .

The frustrating part is that any buyer has the right to return an item for ANY reason they see fit.

I operate a 30 day returns policy, it works and no doubt most genuine buyers feel re assured that a genuine issue will be professionally dealt with in that period. So... where is the allowance of additional time allowed from?

I sold an item on 5th March, tracked and delivered 9th March.

E bay give this customer until 17th April to return this item.

The reason for the return is totally arguable and although I present a perfectly good explanation to the buyer it's my problem..

Please someone explain to me why I am expected to honour  such a long return process.

It's bad enough being responsible for an item in the post until it reaches a buyers hands.. Another rant for another day...

OK rant over, thanks for reading guys...