i arranged a combined SD for a buyer earlier - it was set up as large letter and will still be a large letter with the extra item.  All of a sudden they have added VAT to the postage cost?  I was under the assumption, could be wrong that Royal Mail dosent charge 20% VAT on uk to uk parcels?  am I wrong?  When I contacted them they first said its 20% on Postage, when I said above they changed it to 20% VAT on the items, when I said that didnt make sense and didnt add up they switched back again.  After an hour on the phone of the lady running to a manger for answers I asked to speak to a Manager and hey presto no one was available.  The thing is, that buyers should know what they are going to pay, VAT shouldnt be dropped on them with no knowledge. I am sure that Ebay policy says the prices are inclusive, just like they include the protection fee in the selling price.  There is no mention of VAT in the postage, it just dosent make sense.  Their figures dont make sense, but ironically my calculations work out exactly to the difference in price of a Large Letter to a small parcel.  None of it makes sense and I think its very worrying, in this instance it was low value and I will refund the buyer that difference but for some buyers it could work out into many ££££££££ -  I do intend when I can to speak to the VAT people about it, maybe I am misinformed but never ever has this happened previously.  I dont like SD its far from simple 😞