Agreed …. A successful business HAS to have good staff and a loyal, looked after customer base.

eBay have most certainly not got the later !!!

Agree with all you say.I am shortly closing down my ebay account of 2000+ listings.Absolutly no help from these guys if you have a problem just a stock standard automated reply.I don't want to use their greedy money making simple delivery when Royal Mail costs me less.As for EVRI they could not find the right delivery address most of the time.Maybe their partnership suits them as they are both absolute trite.

I damn well hate ebay they put massive restrictions on people and ask the earth they can SOD OFF. *bleep*S

you are totally right in everything you say, i pretty much gave the same feedback yesterday, my sales tanked when they brought in this new promote scam,so i changed all my listings to the dynamic option,   when i look at the fees i was paying i don’t even cover the costs of materials, so i have changed it back to 2% raised all my prices so i doubt anything will sell and porting everything back to etsy where i started and will close my ebay store in the next few weeks. 

The question i have is let’s say 1000 sellers all selling similar items and promote there listings at 20%, what determines who gets the top spot, some one is still going to be paying 20% promotion yet still is 999 ranked in the list. 

i reckon that creating your own website, driving traffic through google ads and social media will still be cheaper than selling on ebay albeit a bit more work, but as of now i too think ebay is a joke. 

I totally get where you're coming from. It sounds like you've seen both the highs and lows of eBay’s evolution, and how it’s become more of a corporate entity than the open, accessible marketplace it once was. The shift from feeling like a “community” to more of a “business” environment is frustrating for a lot of long-time users like myself who remember when eBay had more of a personal touch.

 

Platforms like Facebook Marketplace and AliExpress do offer a refreshing change in that sense, giving people more autonomy and, in many cases, a bit more control over what they’re doing, without the overhead costs and rigid rules that eBay seems to be enforcing. That flexibility can be huge, especially for people who are selling secondhand goods or smaller items that might get lost in the shuffle on bigger, more corporate platforms.

 

It also sounds like you appreciate being able to diversify your options and adapt to where things are working best for you, whether that’s through lower fees or just a more relaxed atmosphere for buying and selling. It’s really about finding the right balance between cost, ease of use, and community feel.

 

How do you feel about the future of e-commerce? Do you think more platforms will follow eBay’s path, or are we at a tipping point where smaller, niche platforms might offer something more user-friendly?

Not entirely sure how AliExpress offers more autonomy for "people who are selling secondhand goods or smaller items that might get lost in the shuffle on bigger, more corporate platforms."

Especially given that AliExpress is one of biggest and most corporate platforms out there and isn't for secondhand goods.

 

Judging by the rest of the post, your next prompt should be "ChatGPT, why did you even mention AliExpress in this context?"

Exactly my thoughts.... I'm happy to take the risk of non-delivery by Royal Mail, by covering the cost myself... cheaper than increasing my price by including tracking costs.  Now I've been told by eBay that my seller status will be gradually reduced until I'm banned if I don;t get everything tracked. I'm already fed up with the red-tape of selling on eBay.... and the awful back-office rigmarole which among other things means I can't download my orders account to a spreadsheet. It's even reached the point where an email 'notification of sale' does not say how many of an item the customer is paying for (and that's apart from the pidgin English  in the script) Sadly I;ve been a happy seller for nearly 20 years

Pardon me for 'hijacking' the thread but in my view, ebay are slowly destroying themselves from the inside. I fully agree there would not be an ebay without sellers, but there also wouldn't be an ebay without buyers.

 

As a buyer you cannot give negative feedback on a blatantly fake item - it's automatically removed. Plus the business seller is given a positive review by the ebay bot  so another fake.  There needs to be a certain element of trust between seller and buyer and this is being eroded by ebay themselves.

 

Amazon went through a while ago the fake goods problem and took positive action to sort it out. Ebay are simply not interested instead adding a few pennies here and there to keep their income stable whilst alienating both sellers and buyers.   

 

The solution is simple. Employ the correct staff and start taking the business seriously rather than a quick money making buck for today as if things continue as they are then they won't have a business.

"It is not wise to have the same item for sale on two platforms at the same time; and is in fact against eBay's policies"

 

I know it's a bit late to comment on this particular post which appeared on Page 1 of this thread, however as far as I know there is no problem with selling on other platforms as well. The only caveat is that nothing you do on eBay in your listings or messages should invite the buyer to make the purchase on another platform. They have to find it there themselves.

Yeah, I don't believe its against ebay policies (given it would essentially preclude most business sellers from selling on the platform for multi item listings).

What it does leave you exposed to is double selling a single item - leaving you to have to make a cancellation somewhere - which may affect your metrics on one of the platforms.

Agreed as above

Are you sending smaller than a parcel?

 

There's only 10p difference between 2nd class and tracked 48 up to 2kg, should be pretty easy to swallow that cost

Hello again and thanks for your reply.

I would hope eBay have good motived staff.

Also they should have a loyal customer base which should want to look after and maintain.

Not too sure.   Reading these threads, we have to wonder.

wgwillia
Conversationalist

I think you summed it up in a nutshell shame on you Ebay.

Hi I have been wondering for a while what Ebay are up to looks like they have lost the plot big time.

It's their business and how many sellers/buyers offer suggestions, ideas, etc will make no difference. 

 

Kind of reminds me that when a website is running perfectly well, there just has to be a new intake of whizz kids come onto to the block and decide to have an unnecessary revamp. High fives all round I bet for yet another nonsense idea that's adopted.

 

eBay will only reconsider things when it affects their bottom line. So whilst they've got sellers and buyers albeit maybe a fewer than yesterday it will take a time for their decisions to filter down to the bottom line. Should that take a 'hit' then it will be hard work for them to persuade folks to return. Just my $0.02 worth. 

Ebay is a business and businesses are there to make maximum amount of money they can.

 

I can think of lots of better things to give up my time for than be an unpaid shill for eBay.

Oh gosh forbid that happens!!!!!! Rinse your fingers in warm sudsy water as punishment for saying such a thing! hahahahahahaha