New multi-user account access permissions and protection

Dear Business Sellers,

 

This Autumn, we’re introducing a range of updates to help you grow and enhance your eBay business.

 

New multi-user account access permissions and protection:

 

There are some important changes to the access rights you can give to your account users. You can now select who can open cases, access and reply to after-sales messages, and handle returns. You have new permissions for Multi-User Account Access (MUAA) accounts. User-designated, trusted devices are now available for two-step verification-enabled accounts.

 

Find out more

 

Please refer to the link above to view further information on this topic. By doing this, many questions can often be clarified in advance.

 

We would also like to ask you to stay on the topic with the discussion, as we will remove deviating contributions - according to our community guidelines.

 

Kind Regards,

eBay Community Team

 

Available via Email for Community-related inquiries:
contactcommunity@ebay.comeBay
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