26-04-2024 12:31 PM
26-04-2024 12:40 PM
Ignore the seller.
Open a return through Ebay as the items you have bought are not fit for purpose.
You have 30 days from receipt to start a return and open a case.
26-04-2024 1:17 PM
It's all explained in eBay's money back guarantee: https://pages.ebay.co.uk/ebay-money-back-guarantee/