Thanks Dave,

The advisor I spoke to today I think was Potta, the reference was 1-459646310032. The Roadshow was the Plymouth one some months back, but I hadn't heard back - if there had been even a short message regarding the upgrade to Anchor store that would have been really brilliant, as the suggestion today was I could possibly do a new subscription to Anchor store again once the current subscription ends and see if the promotion still worked.  I'd rather just carry on but when I phoned eBay I was told that nothing could be done!

I was hoping that as the initial offer was set up and started in eBay remotely it could maybe be done again?

Any help would be much appreciated as it would make a huge difference, 

kind regards,

Will