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@ducatimondo wrote:

‎25-01-2023 2:20 PM

@e-breaker wrote:

Hi Team, What are the chances of eBay making some changes to the current system not providing printable invoices from our purchase history section that include VAT information where applicable. It is a right royal pain having to request them direct from sellers who may or not respond, and it is also time consuming sending them out as a sleer when we get asked for one. I honestly don't see how it's been without such info for so long, and if things don't change then I will certainly have to start sourcing many of my supplies and miscellaneous purchases elsewhere. 

 

Hi @e-breaker ,

 

There is an option to print these showing the VAT information on orders. If you go to your purchase history and click on one of your orders " view order details". On this page there is a " printer- friendly page" icon on the top right. Click into this and it opens up the order information showing VAT details if it was applied. Then click on the printer icon on the top right of that page and it will show all the information in one page ready to print. You can print it or save it as a PDF.

 

Thank you,

Kat
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Following on from the discussion last week where another member asked about printing VAT invoices for order when you are using eBay as a buyer, the answer from kat@ebay does not show any VAT details of the seller or the VAT rate or even if there is VAT applicable or not and also does not show a VAT breakdown.

So this is not a VAT invoice by any of the metrics HMRC require and stipulate must be present before any VAT can be reclaimed from said purchase.

 

I to am infuriated with how difficult it is to get a VAT invoice from some sellers, which the seller is legally obligated to provide under provision of VAT rule 700.

If the seller fails to provide a VAT invoice, there's a possibility that seller is also in breach of the Fraud Act 2006 as the link below:

https://www.legislation.gov.uk/ukpga/2006/35/section/3

This, I suspect, is a lot more serious than eBay seem to show consideration for, aside how much it will stop me using the platform to place orders as it literally is not worth the hassle of trying to obtain these invoices for any orders we place.

I suspect a lot of other business buyers may be in the same situation, as they will also likely feel the same frustration and either not order or order elsewhere.

If I order on Amazon, I can go and request an invoice from the seller and I always get one.

If I use Amazon Business, they are always automatically provided without me even asking and I can just click to download or print one whenever I want, even from orders years ago.

 

Can eBay take this with the severity that is duly needed and sort something out, so we can either report sellers for failing to provide the information they are under a legal obligation to provide or by providing a mechanism that buyers can actually just print what you should be able to just print?

 

Thank you in advance

Russ

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This is all you see when you go to print the order, I have redacted sensitive information for obvious reasons



There is no seller address, no seller business name, no VAT number, no VAT breakdown, no VAT rate shown
All the stuff HMRC need you to have is not there, you only have a total, an item number and the eBay user ID?