Hi - not sure if this is the right place but was after some community expertise - I was just changed to Anchor store by ebay without contacting me first, so switched back to Basic as it said I'd be billed £399 a month, on speaking to an advisor they told me to cancel basic as it was a promotion (maybe linked to support from a eBay roadshow I'd been to) - now I can't and no advisor could help, was told to use the store for the month that's left as there is no button to uncancel!!! Hugely disappointed as there was no communication and am now told nothing can be done! The Anchor store and additional help and features would have been brilliant. Can anyone advise? Can't believe that there is no way the Anchor store can be continued with the promotion & nobody is able to help.