@ak_craft_crazy wrote:
Hi Dave,
Thank you for your response, other platforms allow the buyer to change the dispatch date with a reason and message the buyer at the same time so they are aware. Having i this way will allow genuine reasons for "late" dispatch and put those who arent genuine off from using it as you have to explain to the buyer.
At the moment it just seems unfair to punish sellers for "late" dispatch through no fault of there own
I totally understand your frustration with this, selling personalised items is not as straight forward as taking an item off the shelf and sending it. I'll link this thread with your feedback when I forward the suggestion to the Development Team.
Thanks,
Dave
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