@jreg-fuchsias wrote:
Back on the 2nd of November I asked
Any chance you can arrange for some of the long ongoing bugs to be fixed?
The inability to mark items as dispatched (page just hangs)
The inability to add tracking numbers in batch (all that happens is the red error message appears at the top of the page if you try and add more than two)
And on the 'new' listing form when I change an option on a drop down menu, I do that for a reason. so please can my choice 'stick'. I don't want ebay to 'revert' it back to what they had before or what they think I need 10 seconds later or worse still when I change another option somewhere else .
I'm not against change, but please remind the programming team that they need to TEST things first. We're trying to run businesses on here, not be beta testers.
Nothing has been done about any of these? Does eBay not consider it important to have a working site?
Also while I understand eBays effort to push the GSP as an alternative to Royal Mails lack of overseas shipping, it is not acceptable to opt sellers into it against their will, which is what has been happening again this week. The first time at least an email was sent, however on my selling account I've found this week that I need to opt out daily - as soon as I list something I'm opted back in again with no notification at all. So how do I go about convincing eBay that I don't want to use GSP - or is it now compulsory?
The order bugs are actioned depends on a number of factors like the number of users affected and impact it has directly on the site. It can sometimes lead to some bugs being fixed before others.
The issue with marking as dispatched has unfortunately been ongoing for a while now. There was a fix rolled out but since then, the issue has resurfaced. It is something that is still being looked into.
I haven't seen any other reports of the options changing back in the listing form. If you can give me some more information on it I'll look into it further. You could open a thread in the Tech Forum and tag me in it. This will help track it if anyone else has the same issue. Include what you're selecting and I can try replicate it from this side.
GSP can automatically opt an account in but its not mandatory. That said, it shouldn't be something you have to do daily. Ill reach out to the shipping team and find out more on the process it uses. Ill reach out to you directly when I have an answer.
Thanks,
Dave
