Dear eBay,

You have a serious and infuriating bug in Custom Lists functionality. To get the dropdown list of custom lists to appear on ANY item listing requires repeated refreshing of the item listing (hitting F5; reloading of the page).

This dropdown list appearing is essential to (1) add the item to a chosen custom list and (2) see if the item is already saved in one of your custom lists. The repeated refreshes needed must be absolutely hammering your servers.

- This bug has existed for over 2 years, but as of 22/12/22 has got significantly worse. (It's been repeatedly reported via the "what do you think?" feedback box but clearly that gets ignored.) Each item has gone from needing 2-5 refreshes to get the dropdown list to show up to now 10-20+.
- I am not the only user to have this issue, other users have posted on my community posts with the same problem.
- There is no other way to get round this. Repeated refreshing is the only fix. (The clumsy workaround of adding an item to the main watchlist and then from that watchlist adding it to another custom list doesn't show me if the item is already in one of my custom lists; items end up in multiple lists if I do this.)
- Custom list functionality has many other significant bugs (as does ebay in general), but this bug is by far the worst. (This bug has itself revealed some other cascaded bugs.) This post considers only this single most important bug.
- This bug will be transparent to users who do not use custom list functionality.
- This bug wastes an enormous amount of my time. It takes pretty much an entire day to peform my usual searches on ebay, rather than the 15-20 minutes it should. It's now at the point that I have begun to "give up"; you are now missing out on sales.

I'd like to see this bug acknowledged and fixed please.

Regards

Andrew (Wickmesh)

(Attached screenshot is from my report on these boards prior to 22/12/22)