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@variousparts wrote:

Folks, when I'm unable to generate Post Office labels on the last couple of occaisions I've been looking at the eBay status page (sts) and the Post Office business integrations .io page to see the condition reflected and I see nothing.  I see that there is a warning on the eBay label purchasing page suggesting it is a Royal Mail problem - has there been any clarity on the cause of these problems, or any statement or metric I can track to see some improvement in reliability in this area? 

 

Is it possible there is another shipping integration between eBay and RM which is masking the faults?

 

Regards,

C

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Hi @variousparts ,

We are seeing the ability to purchase royal mail labels. Can you send a  screenshot showing the page where you are getting this message. Please ensure to block out any personal or buyers address details

Thank you,

Kat