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@rainbowjam wrote:

Why do I have a US buyer who bought an item that I couldn't post until 28th due to strike days who has an ebay calculated EDD of 30th-2nd? This isn't even possible without strike days and Christmas. How on earth am I supposed to get them to wait long enough to receive it when the case is already open and the clock is ticking? This was low value, untracked, standard airmail. They've been given an EDD that is shorter than the norm, not longer.

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Hi @rainbowjam,

I will take your example here for an US buyer and the EDD and share it with our shipping department.  Right now there is no change to how the EDD's are being calculated other than strike days being taken into consideration but will have this reviewed.

Thank you,

Kat