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@petals-and-paws wrote:

Thank you, but they have already been closed (both in my favour as both were delivered with delivery confirmation). Still on my metrics though, which is frustrating!

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Hi @petals-and-paws,

I'm glad to hear they were closed correctly for you. 

The protections for the metrics should kick in automatically. Let us know if you see any issues after 10 days.

Thanks,

Katie 

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