Hi Katie,

The issue is as follows:

You print out your orders to insert with the item and all it has is the listing information and  standard invoice except the personalisation details. 

I have to go to the orders page and go through each order and write down the Name and Age and anything special by hand.

Printing out what you have mentioned is wasting paper as its on the screen and we try to minimise our wastage. 

I have spent many hours over years on this and have not worked out any method.