I agree it has been very disappointing that having stated in an announcement that Ebay would extend delivery times, they subsequently chose not to do so. This has had a major impact on our business with up to 100 messages a day from buyers asking where their order is, directly relating to the time around the Royal Mail strikes of November 24th & 25th and further action on November 30th & December 1st. Buyers requesting refunds stating deliveries days late when they purchase items on the days that strikes were taking place, yet Ebay delivery times stated they would receive 2-3 days later.