Hi @lord_and_lady_m ,

We have provided as much messaging and communication as possible to buyers to make them aware of delays due to strikes. Even when buyers reach out to customer support through calls and chats they are being educated on delays and giving time before opening cases. We are unable to stop buyers opening cases on the system. We are continuing with what we can support with which is extending EDD's for strike days and having seller protections. 

Thank you,

Kat