@ducatimondo wrote:
One of our team was trying to start a sale on both our accounts on Monday.
Could not figure out why it was not working.
Tried again yesterday, but to no avail.
Tried contacting eBay through live chat and didn't seem to get anywhere other than it will be escalated to the relevant team...
I also asked CS about this whilst on the phone last night, again I got nowhere, waste of time even asking for help.
eBay have had 51 weeks to get ready for Black Friday week when we all want to put sales on and do genuine deals for buyers, yet eBay can't get basics working correctly or even provide any help when it doesn't regards to putting a sale on.
What is the point of even trying to do deals, offer promo's, do the best we can to help buyers in any way we can when the platform don't even try at all.
Regards
Russ
Hi Russ
I'm not aware of any issues with creating events or promotions. I would need more information on what's happening when you're trying to create the events.
You can PM me with more information on whats happening and if possible send me a screen shot of any error messages you're seeing so I can have a look into it for you.
Thanks,
Dave
