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@chateaud_nurves wrote:

Hello.  I had a bidder say they could not bid on one of my items without putting in credit card details.  Please can you sort this out for me.  Item ends tomorrow.  Very difficult not to be able to talk to a human at any time as we used to be able to.

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Hi @chateaud_nurves ,

Items that require credit card details are usually bladed items. These are age restricted items so verification has to be done to prove users are over the age of 18.  When buyers purchase a bladed product, they will be asked to verify their age by providing credit card details at checkout. The card will only be used for verification and will not be charged or saved. 

Thank you,

Kat