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For the first question, I understand you are not happy with the way it works, and we've seen different comments about this across the boards, so that has been flagged with the relevant team.

- Appreciate that but we all know this really means that nothing will change....

 

For your second question, it depends. At times will be reviewed manually by an agent, and some other times it will be an automated system.

- Why not make all appeals go to an agent ?  If the system reviews it, what would change ?  Clearly the system isn't clever enough in the first place so what would have changed after the first erroneous flag !

 

For your third question, appeals for most things in general cannot be put through more than once, this is why you cannot appeal multiple times.

- Surely if the system is wrong, a human needs to intervene at some point ?  There must be a better way for a multi billion dollar company to do this !

 

For your last question, if you are business seller you should have the option to revise. However, if the item is violation, you'd need to change the listing in full basically to avoid the item being in violation again, that's why in some case you'd see that. 

-  I see an option to revise but it doesn't allow me to revise the item.  I want to change the business policy to an age-verified one as instructed to make the item "correct" (even if it isn't a bladed item).  Also it's not in "some cases", it's in all cases.

 

The whole system is an absolute farce

 

 

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