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@direct.gifts wrote:

Second thing is when you are responding to an item not received case the text keeps getting formatted as you type. For example spaces are randomly removed as you type and you have to keep on editing the text to put spaces back in. This makes it time consuming to respond to cases and when you don't notice it looks unprofessional as words are joined together.

 

Can this be reported and resolved?

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Hi @direct.gifts ,

Can you share an example screenshot of this and double check its not text format settings within your browser.

Thank you,

Kat